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Churn Analysis
Loyalty
Gilad Cohen

Your Customers Aren’t Butter. Don’t Let Them Churn.

It’s any retailer’s most obvious goal: acquire customers and retain them. But as routines got twisted and switched with Covid-19, so did purchasing behavior and

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Gilad Cohen February 3, 2021
Beauty Retailers
Omnichannel Personalization
Joel Percy

Age Before Beauty: How Beauty Retailers Can Use Customer Age to Improve Personalization

It has not been an easy year for Beauty retailers. While Drug and Grocery stores have generally performed well during the COVID-19 pandemic, with many

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Joel Percy November 26, 2020
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