ciValue’s consulting team of seasoned retail executives and consultants, who have a worked at some of the world’s leading retailers. They have been in your shoes before, and they are equipped to understand your unique challenges.
Whether you are launching a new program or want to take an existing one to the next level, our consultants are ready to step up and help.
We offer the following consulting packages. Don’t see what you are looking for? We would be happy to discuss a custom consulting engagement with you.
- Principles of Ominchannel Personalization – Get an overview of the principles the world’s best retailers are using to drive visits and grow customers through 1-to-1 personalization.
- Developing Your Best Offer Bank – Developing the right offer bank is one of the key enablers of effective personalization. Yet too often it is an afterthought. We will show you our data-driven approach to building your best offer bank, as well as proven principles for getting the engagement you need from suppliers, category teams, and other stakeholders.
- Strategic Customer Investment – While much of the talk around personalization focuses on matching the right product to the right customer, we believe the secret weapon in personalization is actually the ability to invest differently in different customers.
- Supplier Collaboration Strategy – We can help you develop a plan to maximize supplier investment by leveraging the tools used by the world’s best retailers.
- Personalization Strategic Assessment – If you are already running a personalization program but want to take it to the next level, we offer a strategic assessment of your current program. We will help you identify exactly what is working and what isn’t.
- Digital Experience Vision – Our team will lead you through a visioning process to take your online experience to the next level. Together we will explore best practices, identify your top sales-driving opportunities, and develop a digital experience plan that leverages your unique market position and data assets.
- Customer-Centric Category Deep Dive – Leveraging our best-in-class AI analytics and deep industry experience, we will lead you through the process of identifying and acting on opportunities to grow a specific category.